Contact Us

Digital services outage

Our digital services and contact centre are experiencing technical difficulties. We apologise for this inconvenience and are working on fixing this issue.

See our updates on the NZ Post website for details.

Contact our Customer Care Team 0800 COURIER (0800 268 743)

Our Customer Care Centre is open 7am-6pm Monday to Friday and 8am -12 midday Saturday and can be contacted on 0800 268 743.

Calling from overseas?

International callers can contact our Customer Care team on +64 9 367 9710.

Branch Locator

Find a CourierPost branch near you where you can

  • Buy courier tickets, envelopes and boxes.
  • Pick up your Card to Call item.
  • Lodge items for delivery.

Email Us a General Enquiry

If you have some general feedback you’d like to provide or a general query you’d like answered, you can do so here.

Contact Sales to Set Up an Account

If you would like to contact a Business Manager in your area or receive a personalised courier proposal, you can do this here.

Ticket-it & Connect-it Help Desk

For any Ticket-it queries or issues please call our dedicated help line which is open 24/7.