Brochures & Downloads

Download brochures, forms and information for CourierPost.


Sector Guides

Sector Guides are designed to help you put the right pre-paid ticket on your packages. Our colour coded tickets are grouped by destination, weight and the type of courier service required. View our sector guides.


Phone user guide (0800 268 743)

Download the guide to the phone menu options.


Guide to ticketing

How many, what type, volumetric weight? Download the guide to ticketing (.pdf 956kb).


Signature Online and Card to Call overview.

Download the Signature Online and Card to Call overview(.pdf 234kb).


Customer Track&Trace receipt record A4

A handy A4 receipt record sheet to attach your ticket tracking stickers to and keep a record of to who and when you have sent them.


Guide to Dangerous Goods

Download the CourierPost Customer guide to Dangerous Goods (.pdf 413kb).


Authority to Leave

An authority to leave is where a recipient provides permission to CourierPost to allow couriers to sign for and leave items that usually require the recipients' signature at the time of delivery.

  • Authority to leave requests are not for one off use, e.g. Card to Call redelivery where the item may require a signature.
  • An authority to leave is permanent and for either Business or Residential use.
  • We target to process your authority to leave in two working days
  • An authority to leave will affect all deliveries to the nominated delivery address, however some senders are exempt from the authority to leave process, and as such items sent from them can not be signed for and left by the courier.

By completing an Authority to Leave, the Sender, CourierPost or its contractors will not be liable for any loss or damage that results from leaving the consignment(s) as requested at the nominated delivery address.

You can download the CourierPost authority to leave form here (.pdf 695kb).

Need Abode reader? download here