Card To Call

What is Card to Call?

If we try to deliver an item to you that requires a signature, and no-one is available to sign for it, we will leave a ‘card to call’ at the delivery address. This card details when the delivery was attempted, the item number, and what you need to do.

Received a card to call?

Choose from one of these redelivery options.

Have your parcel redelivered

You can choose to have your parcel redelivered to a more convenient address, or to a participating NZ Post retailer, CourierPost depot, Auckland Countdown or Wellington Z Energy.

Redeliver now

Saturday or evening redelivery

Rather your parcel was delivered at a more convenient time?

Have your missed parcels redelivered during the evening or on Saturdays for just $5.

Redeliver now

If someone else is picking up the parcel from a CourierPost branch/depot for you, we will record the details of their photo ID so we have a record of who picked up the parcel.