Delivery Update

2 June

COVID-19 Update - We're experiencing delays.

We're seeing a significant increase in parcel volumes. While the majority of parcels are being delivered within 3 days, some parcel deliveries are delayed by up to 5 days. Deliveries into the Waikato region may be delayed by up to 10 days, and Auckland by up to 2 weeks. To help us help you, please only contact us if our Tracking tool shows it’s been more than 5 days (10 days in Waikato and 2 weeks in Auckland) since NZ Post received your parcel. We understand how important your parcels are to you and our team are working very hard to get them to you as soon as possible. Thank you for your patience as we do everything we can to keep things moving.

Please use our Tracking tool to check details for your delivery. You can also turn on ‘delivery updates’ to get automatic updates on your delivery.

NZ Post is proud to be playing a vital role in New Zealand during the response to COVID-19, providing an essential service in delivering what Kiwis need and maintaining connections within our communities during this time of uncertainty.

For daily updates go to Domestic delivery updates.